By purchasing products via the Mt Rosa wine club system on the Mt Rosa website, you agree to and are bound by the Terms and Conditions listed on this webpage. These Terms and Conditions may be amended by Mt Rosa Wines Limited.
Mt Rosa Wine Club membership is subject to a minimum of four purchases (or four shipments). By ticking the Terms and Conditions box at sign up confirmation (either online or the hard copy form filled in at our Cellar Door), you are agreeing to these terms. After four purchases (or four shipments), you are free to cancel at any time up to 2 weeks prior to any shipping date, without penalty. If you do cancel before your four purchases (or four quarterly shipments), we will charge your credit card with the discounts received in your fulfilled quarterly shipments.
We respect and honour the privacy of our customers. We will not at any stage sell, rent or share your personal information to any third party. If you agree to sign up to our wine club, your details will be added to our database to receive updated information from Mt Rosa. Any personal details collected by Mt Rosa Wines Limited are stored in a private database that will only be used to support your customer relationship with us.
Mt Rosa Wines Limited is a New Zealand owned off license as defined in the New Zealand Sale of Liquor Act and is legally authorised to promote, sell and deliver wine via online, mail or telephone order. It is illegal for Mt Rosa Wines Limited to sell liquor to any persons under the age of 18. It is also illegal for anyone to purchase alcohol who is under 18 and to make a false declaration of their age in order to purchase liquor. It is against the law to use this website to purchase liquor if you are under the age of 18.
Mt Rosa Wines Limited will make every effort to ensure that your purchases are not faulty or defective. Every now and then though we do have a breakage or a missing package. Under the Consumer Guarantee Act, we will replace goods that are not of merchantable quality. If you are not satisfied with your purchase, or believe the wine to be faulty, please do contact us at email@example.com or call us on +64 3 441 2493
Mt Rosa Wines Limited accepts all payments via Visa and Mastercard. All payments are in NZD$, inclusive of GST. Please note that we do not accept American Express.
Mt Rosa Wines Limited does not retain any credit card information provided by our customers. All payments are done securely through our bank and payment provider.
Mt Rosa Wines Limited will aim to deliver all purchases within 5-7 working days. We hope it’s less. If you haven’t received your shipment within 10 days of payment date, please do contact us so we can follow it up. International delivery times may vary so please keep in touch with us at firstname.lastname@example.org or call us on +64 3 441 2493